77rt Privacy Policy
This page describes what we collect when you use 77rt and how we keep that data protected. We handle your personal information transparently and in compliance with applicable data protection standards. We do not sell your data to third parties, and we limit sharing only to payment processors and fraud-prevention partners who assist us in delivering our service.
Our 77rt platform requires identity verification for account creation and financial transactions. We collect your name, email, date of birth, address, and identity documents (ID scan, proof of address) during the Know Your Customer (KYC) process. We also process payment details when you deposit via BCA, e-wallet, mobile banking, local payment, or other Indonesian payment methods. This page explains our data practices, your rights, and how to contact us if you have privacy concerns.
What We Collect at 77rt
We collect personal data in several categories. Account data includes your email address, password (hashed, not stored in plain text), username, and date of account creation. Identity data includes your full name, date of birth, national ID number, address, and phone number. We request this during KYC verification. Payment data includes bank account details, e-wallet identifiers, and transaction history. We do not store full card numbers; payment processors handle sensitive card data using industry-standard encryption.
Game and activity data includes your 77rt gaming history—which games you played, stakes, results, and timestamps. We track this to detect fraud, prevent abuse, and understand platform usage patterns. Device and connection data includes your IP address, browser type, device model, and operating system. We use this for security (detecting unauthorized access) and compliance purposes.
Communication data includes any messages you send to our support team, chat logs on live-dealer tables, and email correspondence. We keep these records to resolve disputes, improve customer service, and maintain compliance documentation.
Key takeaways
- We collect account, identity, payment, gaming, and device data for account management and fraud prevention.
- We do not sell personal data to third parties.
- Payment processors and anti-fraud partners may access data necessary for their services.
- We retain data as long as your account is active, plus a retention period for legal compliance.
- You have the right to access, correct, and request deletion of your personal data.
How We Use Your Data
We use your data primarily to deliver 77rt services: account creation, identity verification, payment processing, gaming session management, and customer support. We analyze aggregate data (without identifying you personally) to improve our platform, understand user behavior, and optimize game selection and payment options. We may use your email to send account notifications, service updates, or promotional information—you can opt out of marketing emails in your account settings.
We use your data for fraud detection and security. We monitor for suspicious patterns (unusual login locations, rapid withdrawals, duplicate accounts) to protect your account and comply with anti-money-laundering regulations. We share relevant data with fraud-prevention partners and law enforcement when legally required.
We do not use your data for automated decision-making (such as algorithmic credit scoring) unless you explicitly consent. We do not profile you based on your Liga 1 betting history, live-dealer table play, or slot preferences for discriminatory purposes.
Third-Party Processors and Data Sharing
We work with trusted partners who process data on our behalf. Payment processors (banks, DANA, e-wallet, mobile banking, local payment providers) receive payment information to process deposits and withdrawals. KYC service providers verify your identity documents using secure, certified platforms. Fraud-prevention services analyze transaction patterns to detect abuse. Cloud hosting providers store our databases securely.
These partners sign data-processing agreements committing them to confidentiality and security standards. We do not authorize them to use your data for their own marketing or business purposes. If we are acquired or merge with another company, we will notify you and give you the option to close your account rather than have your data transferred without consent.
Cookies and Tracking Technologies
We use cookies to maintain your login session, remember your preferences, and analyze how you navigate our platform. Essential cookies keep you logged in and secure your account. Preference cookies remember your language, timezone, and game favorites. Analytics cookies track page views and button clicks to help us improve the user experience.
We do not use tracking cookies to follow you across other websites. You can disable non-essential cookies in your browser settings, though this may affect your 77rt experience. We do not knowingly collect data from children. If we discover a user is underage, we immediately close their account and delete their data.
Your Rights and Data Access
You have the right to access your personal data held by 77rt. Contact our support team with a data-access request, and we will provide a copy of your information in a readable format within a reasonable timeframe. You also have the right to correct inaccurate data—if your address or phone number changes, update it in your account settings immediately.
You have the right to request deletion of your personal data, subject to legal and regulatory exceptions. If you request account closure and deletion, we will remove your data from active systems but may retain anonymized or aggregated information for fraud prevention and regulatory compliance. We cannot delete data if you have an outstanding dispute or ongoing legal matter.
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1
Request your dataAccess request
Contact support and provide your account email. We respond within ten business days.
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2
Correct your informationUpdate data
Log in and update your profile. Changes take effect immediately.
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3
Request deletionAccount closure
Contact support to request permanent account closure and data deletion (subject to legal holds).
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4
Lodge a complaintPrivacy concern
If you believe we mishandled your data, contact our support team or escalate to your local data protection authority.
Data Retention and Security
We retain your data as long as your 77rt account is active. After account closure, we keep personal data for seven years to comply with anti-money-laundering and tax regulations, then delete it. Gaming history and transaction records may be retained longer if required by law. We secure all data using encryption (TLS in transit, AES-256 at rest), access controls, and regular security audits.
We do not guarantee standard security practices. No data transmission over the internet is completely secure. If we discover a data breach, we will notify you and our regulators as required by law. You are responsible for keeping your password confidential and logging out when you finish using 77rt on shared devices.
Contact Us About Privacy
If you have questions about our privacy practices, contact our support team via the channels listed on the 77rt website. Our English-language support is available during standard business hours. We aim to respond to privacy inquiries within ten business days. For complex matters or formal complaints, you may also contact the data protection authority in your jurisdiction.
We may update this privacy policy periodically. Material changes will be announced via email. Your continued use of 77rt after policy updates constitutes your acceptance of the new terms. We encourage you to review this policy regularly, especially before accessing 77rt services during Liga 1 season, Piala AFF tournaments, or Champions League events when activity levels are high and data collection may vary.
Our commitment to privacy reflects our commitment to treating your account with care. Whether you access 77rt for Liga 1 markets, live-dealer blackjack, slot games, or Mobile Legends esports, your personal information is handled according to this policy. We do not track your activity across other websites, and we do not sell your data to advertisers or marketing firms. Your trust is essential to our operation, and we work to protect it.